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​​Adriana Motta, MBA FCIM

Partner, Chief Strategy Officer.

Adriana is a resourceful strategist with experience in consumer goods and international retail.

Innovation: L'Oréal Modiface AR Precision Matching

  • Writer: Adriana Motta
    Adriana Motta
  • Jan 21
  • 2 min read

Updated: Mar 14

This advanced augmented reality technology platform delivers highly accurate virtual try-on experiences for makeup and other beauty products across L'Oréal's brand portfolio. The system enables consumers to visualise products on their own face in real-time, with unprecedented colour accuracy and realism.



Split-screen image of a woman using a virtual makeup app. Left: natural lip color. Right: bold lipstick. "Urban Decay" text shown.


Product innovation


The technology incorporates several breakthrough advancements:


• Advanced skin tone analysis using machine learning algorithms trained on over 70,000 diverse facial images

• Proprietary light adaptation technology that adjusts for ambient lighting conditions

• Real-time facial tracking with 64-point facial mapping for precise product placement

• AI-powered shade matching that considers undertones and color correction needs

• Physics-based rendering that simulates how products interact with skin under different lighting conditions.



Woman faces forward with digital interface icons around her face, black background. Icons depict expressions and settings.

This innovation directly addresses the challenge of online beauty shopping, the inability to physically try products before purchasing. With 89% of consumers reporting hesitation when purchasing cosmetics online due to shade-matching concerns (according to internal L'Oréal research), Modiface AR provides a solution that significantly reduces purchase anxiety and return rates. The competitive advantage lies in the technology's accuracy compared to other virtual try-on tools, with L'Oréal claiming 98% correlation between virtual and actual product appearance.




Development


L'Oréal's development began with their 2018 acquisition of Modiface, a Toronto-based AR beauty company. The company invested heavily in expanding Modiface's capabilities, integrating the technology across their digital platforms and physical retail installations.


They focused on addressing key consumer pain points identified through extensive user testing, particularly around shade accuracy and realistic texture representation. L'Oréal established a dedicated Augmented Beauty Services division to accelerate development and created partnerships with social media platforms to expand the technology's reach.



Close-up of an eye with measurements, skin texture details, and dots on a smiling woman's face. Text notes texture, wrinkles, spots.


Trend


This innovation aligns perfectly with the "Phygital Beauty" trend identified by Mintel in their 2023 Beauty and Personal Care Trends report, which noted a 67% increase in consumer interest in virtual beauty experiences.


Euromonitor highlighted in their International's Beauty Survey, 45% of global beauty consumers had used virtual try-on technology by 2023, up from just 17% in 2019.


Additionally, NielsenIQ data showed that brands offering AR try-on experiences saw an average 32% reduction in product returns and a 28% increase in conversion rates compared to brands without such technology.



A smartphone displays a virtual lipstick try-on app showing a woman's face with berry lipstick. Options include various shades. Text reads "Cherry Skies."


Launch Details


Place of launch: Global deployment across 120 countries


Date of launch: Enhanced version launched in March 2023 (original Modiface technology had earlier implementations)


Price: Free for consumers; licensing model for brands outside L'Oréal portfolio






*Sources:

  1. Mintel's 2023 Beauty and Personal Care Trends Report

  2. Euromonitor's International's Beauty Survey 2023 Report


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